Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ Cyber Clinic/ Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ Positive Health Clinic Private Limited ("Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢") is committed to implementing measures designed to
protect the privacy of those using our services and accessing this website www.drbatras.com ("the Website"). It is clarified that the term
"Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢" shall include its affiliate and associate companies, directors, officers, employees or cyber doctors. Although Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ respects
the privacy of all those who visit our Website, and use our online services through computers, mobiles or otherwise, we do collect certain relevant
guidelines, we do not release personally identifiable information (as described below) about users of this Website without their permission.
Ownership of the Website:
This Website is owned and managed by Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢. All references to Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall be deemed to mean a reference to www.drbatras.com.
All information and content provided on this Website shall be the sole property of Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ and all rights for distribution are reserved with
Effect of this and related documents:
Periodic policy changes:
If you would like to have your personally-identifiable information removed from Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ databases, please call +91.22.3367.1200 or e-mail to
email@example.com. We will use reasonable efforts to comply with your request. However, there will be residual information that will remain within
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ databases, access logs, and other historical internal records, which may contain such personally-identifiable information.
Your requesting available information about you:
If you want to find out what information Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ has in its database about you, please write to Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ at the address mentioned in
the contact details provided herein, call +91.22.3367.1200, or e-mail to firstname.lastname@example.org. Please include your name, e-mail address, and other
information in the same format that you originally supplied to Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ so we can be more certain of matching your request to the correct
Information we may gather:
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counselling services, phone consultations and e-mail communication etc. For the said purpose certain personally identifiable and non-personally identifiable information has to be gathered, relied upon and used, as described below. Non-
General: When users come to our Website, we collect and aggregate information indicating their home server, but not their e-mail addresses. Such information helps us identify the most popular content and portions of our Website and determine the effectiveness of our various
promotional activities. We aggregate such information for internal review and thereafter it is superseded by more recent information.
"Cookies": We also use "cookies" Ã¢â‚¬â€œ that is, small text files placed on your computer's hard drive/ mobile Ã¢â‚¬â€œ to help you in getting faster access
to this Website's contents, and to help us determine the type of content you find of interest, the sites to which you link, the length of time you spend at any particular area of this Website and in particular Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ services you choose to use. Cookies are only read by the server that placed them, and are unable to execute any code or virus. Cookies allow Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ to serve you better and to personalize your web-browsing experience. Nevertheless, you can control how and whether cookies will be accepted by your web browser. For more information on how to do this, please refer to the documentation accompanying your browser or third party web sites.
Personally identifiable information:
General: In certain areas of this Website, we require that you provide us with personally-identifiable information, in order to be able to use that
portion or those portions of this Website. For instance, the names and contact information of persons who visit our Website are added to our
database (presently maintained in Mumbai, India) so that, for example, they may be contacted in the future regarding Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ products,
services or future opportunities. Such contact may occur by e-mail, telephone or mail, as Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ deems appropriate.
Specific: Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ may also collect health information about you that you provide by while enquiries/ raising queries or during the treatment/
responding to our questions and surveys (including but not limited to information pertaining to the ailment described by you, your medical
history, pictures, records etc.).
Billing Information: As some of services provided by Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ are paid services, Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ may require additional information pertaining to your contact details, billing address, credit card information etc.
All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from
you if you subscribe to any of our regular newsletters.
Providing us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question
without receiving certain information from you.
How we use the information we gather:
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ will use the information received to provide services in the best interest of the users. You agree and understand that the apart from
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ and its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical
systems may have access to your personal data. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ has not entered into non-disclosure agreements with such third parties. You consent
to such persons having access to your information.
- How We Use Non-Personally Identifiable Information: We aggregate data on users' home servers for internal review purposes, in order to build higher quality, more useful online services and better products, e.g., by performing statistical analysis of the collective characteristics and behaviour of our users. Following such internal review, such aggregated information is then superseded by more recent information.
- How We Use Personally-Identifiable Information: Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ provides notice to users that personally-identifiable (i.e., non-aggregated)
third parties, including any outsourcers, as reviewed and selected by Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢.
Additionally, Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall make best endeavours to securely store the information supplied and the response provided. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ may also produce reports on the use of the services utilised by the user to monitor and develop the services.
With your permission, academic institutions and/or Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study.
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger
or acquisition. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances.
Consultancy and counselling are intended solely for your use.Ã‚Â All information is tailored to meet your individual situation/circumstances (on the
basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from Dr. Batra's share this information with any person whosoever, and/ or alter or edit the same.
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ disclaim any liability arising out of sending transaction verification code to the prospective user on the telephone number provided by
him /her or otherwise, despite opting for DND services.
How the User Can Access or Correct Information:
In order for Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ to provide effective consultancy and counselling services, you shall be required to provide full, complete information and
updated information pertaining to the ailment (including but not limited to your medical history). Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall be entitled to presume that the said information provided by you is true, correct and updated.
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an e-mail as per
the contact details stated herein. Where offered, you also may update your personal information by modifying information that you previously
have entered into forms or data fields on our Website.
Please note that Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ shall not be responsible in any manner whatsoever for wrong diagnosis and/ or prescription. We will use reasonable
efforts to correct the incorrect information. We use this procedure to better safeguard your information.
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ provides certain services such as bulletin boards, discussion forum, chat rooms and other interactive areas ("Interactive Areas")
on the Website.
the right (but is not obligated) to edit or delete any communication posted on the Website, regardless of whether such communication violate these standards for content. The views expressed by the users of this Website (including but not limited to the Interaction Areas) are that of the users
and Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ does not subscribe to or agree with the contents therein in any manner whatsoever. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ cannot and does not assume any responsibility for any actions or omissions of third parties, including other website users and the manner in which they might use information
received from Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢. In the event that you encounter any user who (a) is improperly collecting or using information about you or other users;
or (b) making inappropriate comments or remarks, please contact us at +91.22.3367.1200, or e-mail to email@example.com.Ã‚Â
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ will take reasonable steps to protect your personal information as it is transmitted from your computer and/ or mobile to our online
resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction.
Due to the nature of online consultancy, chat and counselling, it is your personal responsibility to secure your own copies of your passwords and
related access codes for our online resources.
You must promptly notify Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ of changes to: (a) your account or membership number; (b) your address and (c) any other information as
you may deem fit (including but not limited to information pertaining to your health). You must also promptly notify Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ if you become
aware of any actual or potential breach of security, such as the unauthorised disclosure or use of your member identification, user name or
password etc. We will be mailing you newsletters and updates from time to time and you agree and understand that this will not be in violation
Third party website:
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ of the content on such third-party websites. Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ does not and can not control the contents and activities of other websites.
Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ Commitment to children's privacy:
Protecting the privacy of children is very important to Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢, and in furtherance of this, it does not collect or maintain information at the
Website from those under 18 (eighteen) years of age. No part of its Website is structured to cater to minors.
This Website and e-mails received by you may include surveys that seek your feedback on the services provided to you by Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢. This information is used to improve our services and identify Website and service enhancements. By providing Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ with any information or ideas you acknowledge that Dr BatraÃ¢â‚¬â„¢sÃ¢â€žÂ¢ is free to use this feedback for any purpose whatsoever, without any compensation to you.